Information and Records Management Specialist / Project Lead
Role Overview
We are seeking an experienced Information & Records Management Specialist to lead an organisational-wide information improvement program on an 18-month fixed-term contract.
The position will lead the implementation of recommendations arising from the NSWTF Information Management Current State Assessment and delivery of the three-year Action Plan and Roadmap. Working collaboratively across the Federation, the role will establish and embed a sustainable Information and Records Management program that strengthens governance and information integrity, modernises systems and processes, and builds organisational capability.
Key Responsibilities
Information Governance & Compliance:
- Lead and coordinate delivery of the IRM Action Plan and Roadmap across all project streams.
- Lead the development and implementation of organisation-wide information governance frameworks, standards, policies and practices.
- Ensure compliance with legislative, regulatory and organisational information management requirements and identify compliance risks and improvement opportunities.
- Promote consistent and compliant information management practices across Federation.
- Monitor information management practices and recommend opportunities for continuous improvement.
Information Management Improvement & System Support:
- Lead and coordinate digitisation, system improvement and information management initiatives.
- Lead the development and implementation of records management practices relating to the lifecycle of physical and electronic records.
- Lead or coordinate the implementation and ongoing improvement of electronic document and records management systems.
- Work collaboratively with IT, Records & Distribution staff and sections to improve information management processes, workflows and practices.
- Lead or coordinate information management reviews, audits and improvement projects as required.
- Conduct reviews and assessments of information management practices and identify opportunities for improvement.
- Develop and implement information management improvement plans and monitor progress against agreed objectives and deliverables.
- Prepare reports, recommendations and implementation updates for senior management as required.
Stakeholder Engagement, Training & Change Management:
- Provide specialist advice and support to staff regarding information and records management practices.
- Develop and deliver training, guidance and support materials to build organisational capability.
- Promote awareness and adoption of information management systems, processes and best-practice recordkeeping.
- Lead stakeholder engagement and change management activities associated with information management improvement initiatives.
- Foster effective working relationships with stakeholders across Federation to support successful implementation of initiatives.
Candidate Requirements
- Relevant tertiary qualifications in Information Management, Records Management or a related discipline, or equivalent demonstrated experience.
- Proven experience in records and information management (electronic and paper), including lifecycle management.
- Understanding of information governance frameworks and information asset management principles
- Experience working with electronic document and records management systems (EDRMS), SharePoint or similar document management platforms.
- Strong understanding of compliance, governance, privacy and record-keeping legislation, standards and best-practice requirements.
- Excellent communication, training and stakeholder engagement skills.
- Demonstrated project management or project coordination experience, particularly relating to digitisation, system implementation, process improvement or organisational change initiatives.
- Demonstrated ability to analyse information management practices and implement process improvements.
- Experience supporting organisational change, stakeholder engagement and user adoption initiatives.
- Ability to understand and apply Federation Rules, policies and procedures.
- Commitment to the values and principles of unionism.
Experience working in a union, membership-based or not-for-profit environment (Desirable)
For further information, please contact the NSW Teachers Federation Human Resources Team at HR@nswtf.org.au