Refund Policy

The AEU NSW Teachers Federation Branch Executive, at its meeting on Tuesday 8 September 2026, endorsed updates to Federation’s refund policy.

Members have an explicit responsibility to advise the Federation of changes to circumstances that result in a change to the fees payable. Neither the Department of Education, TAFE Commission nor any other employer advises Federation of adjustments to employment- it is each member’s responsibility to advise the Federation of any changes to membership details.

Consistent with Federal Rule 17 (4a. 4b), members retiring or resigning their membership of the Federation are required to give two weeks’ notice in writing.

The best way to ensure that you are paying the correct membership fees is to let us know when your details change- if you are unsure whether a particular change to your circumstances will be of importance, we encourage you at the time of change (or prior, where known) to contact the membership section:

By email to membership@nswtf.org.au
By phone on 1300 654 363
Or by standard mail to Locked Bag 3010 Surry Hills 2010

Click here to download Federation’s refund policy